Shipping Policy
Shipping Policy – Craneaholics
Effective Date: 4-6-26
We move fast and aim to get your gear out the door without delay.
1. Order Processing
- Orders are processed within 1–3 business days
- Orders placed on weekends or holidays will be processed the next business day
You will receive a confirmation email once your order is placed and another once it ships.
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on:
- Location
- Package size and weight
- Selected shipping method
Estimated delivery times:
-
Domestic (U.S.): 3–7 business days
-
International: 7–21 business days
Delivery times are estimates and may vary due to carrier conditions.
3. Tracking Information
Once your order ships:
- You will receive a tracking number via email
- Tracking updates are provided by the carrier
4. Shipping Delays
Craneaholics is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Customs processing (international orders)
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for:
- Orders shipped to incorrect addresses provided at checkout
- Lost or delayed shipments due to incorrect information
6. Lost or Stolen Packages
Once a package is marked as delivered:
- Craneaholics is not responsible for lost or stolen items
If you believe your package was lost:
7. International Shipping
- Customers are responsible for any customs duties, taxes, or import fees
- These charges are determined by your country and are not controlled by Craneaholics
8. Order Issues
If there is an issue with your shipment:
9. Contact
Craneaholics
Website: www.craneaholics.us
Email: Aulton@craneaholics.us
