Your Cart is Empty
Thank you for your request. Here is a comprehensive shipping policy for our e-commerce site:
Shipping Policy
At Craneaholics.co, we want to ensure that your shopping experience is as seamless as possible. This policy outlines our shipping procedures so you can be informed on what to expect.
Shipping Destinations and Carriers
We currently ship to the United States and Canada. For orders within the United States, we use USPS and FedEx. For orders bound for Canada, we use Canada Post.
Estimated Delivery Time
Orders shipped within the continental United States typically arrive within 5-10 business days. Orders bound for Hawaii or Alaska may take up to 14 business days. Orders bound for Canada may take 7-21 days depending on the region.
Please note that delivery times may be delayed due to factors beyond our control, such as weather conditions or customs clearance.
Shipping Costs
We offer free standard shipping on all orders within the United States. For orders bound for Canada, shipping costs are calculated based on the weight and size of the package.
If you require expedited shipping, please contact our customer service team at info@craneaholic.co for availability and pricing.
Order Processing Time
Orders are processed within 1-3 business days. Once your order has been processed, we will send you a confirmation email with tracking information.
Tracking Information
Once your order has shipped, you will receive an email with tracking information. Please allow up to 24 hours for the carrier's website to update with accurate delivery status.
Return and Refund Policy
If you are not satisfied with your order, you may return it within 30 days for a full refund. Please contact our customer service team at info@craneaholic.co for instructions on how to initiate a return.
Please note that the cost of return shipping is the responsibility of the customer.
Legal Disclaimers
We are not responsible for any delays or damages caused during shipping. Please ensure that your shipping information is accurate and up-to-date to avoid any issues.
In the event of a lost or stolen package, please contact the carrier directly to file a claim. We will do our best to assist you in resolving any issues with the carrier.
Contact Us
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at info@craneaholic.co. Our customer service team is always available to help.
Hotline - 281 626 5969