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Privacy policy

 

Below is your optimized and expanded Privacy Policy, updated to properly cover TikTok, Meta (Facebook/Instagram), and other social media platforms, including tracking technologies (pixels, SDKs), targeted advertising, and data sharing expectations for modern eCommerce.


Privacy Policy

Last updated: 3-18-2026

This Privacy Policy describes how Craneaholics LLC ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from craneaholics.com (the "Site"), interact with our advertisements or content on social media platforms, or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means any user of the Services, including customers, website visitors, and individuals interacting with our content across third-party platforms.

By using or accessing any of the Services, you agree to this Privacy Policy.


1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Updates will be posted on this page with a revised "Last updated" date.


2. How We Collect and Use Your Personal Information

We collect personal information from multiple sources depending on how you interact with us, including:

  • Direct interactions (purchases, forms, emails)

  • Automated tracking technologies (cookies, pixels, SDKs)

  • Third-party platforms (Shopify, social media, advertising partners)

We use this information to:

  • Provide and improve our Services

  • Process transactions

  • Communicate with you

  • Market and advertise products

  • Prevent fraud and ensure security

  • Comply with legal obligations


3. Personal Information We Collect

A. Information You Provide Directly

  • Name, email, phone number, address

  • Billing and shipping details

  • Account login credentials

  • Order and purchase history

  • Customer support communications


B. Automatically Collected Information (Cookies & Tracking)

We collect Usage Data using:

  • Cookies

  • Pixels (including Meta Pixel, TikTok Pixel)

  • Web beacons

  • SDKs and tracking scripts

This may include:

  • IP address

  • Device and browser type

  • Pages viewed and actions taken

  • Time spent on site

  • Referral sources


C. Information from Third Parties

We may receive information from:

  • Shopify (eCommerce platform)

  • Payment processors

  • Advertising and analytics providers

  • Social media platforms (TikTok, Facebook, Instagram, etc.)


D. Social Media & Advertising Data (NEW SECTION)

When you interact with our brand on social media platforms such as:

  • TikTok

  • Facebook

  • Instagram

  • YouTube

  • LinkedIn

  • Other advertising networks

We or our partners may collect data through:

  • Pixels (e.g., TikTok Pixel, Meta Pixel)

  • SDKs within apps

  • Conversion tracking tools

  • Retargeting systems

This data may include:

  • Engagement with ads (clicks, views, conversions)

  • Profile-level insights (where permitted by platform)

  • Device and browsing behavior

  • Purchase attribution data

We use this data to:

  • Measure ad performance

  • Retarget users with relevant ads

  • Build custom and lookalike audiences

  • Optimize marketing campaigns

These platforms may independently collect and process your data under their own privacy policies.


4. How We Use Your Personal Information

A. Providing Services

  • Process orders and payments

  • Fulfill shipping and returns

  • Manage accounts

B. Marketing & Advertising (Expanded)

We use your information to:

  • Deliver targeted ads across platforms including TikTok, Facebook, Instagram, and Google

  • Retarget visitors who interacted with our Site or content

  • Send promotional emails, SMS, or ads

C. Security & Fraud Prevention

  • Detect suspicious activity

  • Protect accounts and transactions

D. Customer Support

  • Respond to inquiries

  • Improve customer experience


5. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

  • Operate and improve our Site

  • Analyze user behavior

  • Deliver personalized advertising

We may allow third parties (including TikTok, Meta, Google) to place tracking technologies on our Site.

You can control cookies via browser settings, though disabling them may impact functionality.

For Shopify cookie details: https://www.shopify.com/legal/cookies


6. How We Disclose Personal Information

We may share your information with:

Service Providers

  • Shopify

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics providers

Advertising & Social Media Partners (Expanded)

  • TikTok

  • Meta (Facebook & Instagram)

  • Google

  • Other ad networks

These partners may use your data to:

  • Deliver targeted ads

  • Track conversions

  • Build audience segments

Legal & Business Transfers

  • Compliance with legal obligations

  • Business mergers or acquisitions


7. User Generated Content

Any reviews, comments, or content you post publicly may be visible to others. We are not responsible for how others use this information.


8. Third-Party Platforms

Our Site and marketing may link to or integrate with third-party platforms. These platforms operate independently and have their own privacy policies.


9. Children’s Data

We do not knowingly collect personal information from individuals under 16. If such data is identified, it will be deleted.


10. Data Security & Retention

We implement reasonable safeguards but cannot guarantee absolute security.

We retain data only as long as necessary for:

  • Business operations

  • Legal compliance

  • Dispute resolution


11. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your data

  • Delete your data

  • Correct inaccurate data

  • Opt-out of targeted advertising

  • Limit use of sensitive data

  • Withdraw consent

You may also opt out of marketing emails at any time.

To exercise rights, contact us below.


12. Targeted Advertising & Opt-Out

You may opt out of targeted advertising via:

You can also manage preferences directly on:

  • TikTok

  • Facebook / Instagram

  • Google

We honor Global Privacy Control (GPC) signals where applicable.


13. International Users

Your information may be processed in the United States or other countries. Where required, we use lawful transfer mechanisms such as Standard Contractual Clauses.


14. Contact Information

If you have questions or requests:

Craneaholics LLC
Email: info@craneaholic.co
Phone: 281-626-5969
Address:
2810 N Church St
Wilmington, DE 19802